Mallorca Taxis

Domande frequenti

Qui puoi chiarire tutti i tuoi dubbi: le nostre tariffe, i nostri servizi, il nostro impegno, il nostro punto d'incontro e molto altro...

Modalità di pagamento

Card Card Card Card

Accettiamo Visa, MasterCard, American Express, Discover e Maestro. Il pagamento è immediato e comodo, paga al momento della prenotazione con la tua normale carta di credito o debito.

Paypal

PayPal è un sistema di pagamento elettronico simile a quello di VISA o MasterCard, ma con il vantaggio di non dover inserire i dati della carta.

Cash

Pre Booking 24H

Se di solito prenoti con largo anticipo, questa opzione ti consente di confermare la tua prenotazione pagando solo una piccola parte al momento della prenotazione. L'importo rimanente verrà addebitato 24 ore prima dell'orario previsto per il viaggio.

Il vostro sistema di pagamento con carta online è sicuro?

Mallorca Taxi utilizza un certificato SSL a 256 bit. Questo certificato SSL fornisce la crittografia tra il tuo browser e il nostro server web, in modo che le informazioni sensibili possano essere trasmesse in modo sicuro tramite Internet.

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Tel. +34607266255

About us

 Majorca Taxi is able to provide you with any type of transfer from or to Majorca airport. Our wide range of vehicles such as Taxis, Minibuses and Coaches will meet your needs regarding your budget or group size.


 If you are looking for a professional and affordable solution, choose Majorca Taxi. Our great team, supported by the Official Taxis of Majorca, will give you total peace of mind when organising your holiday transfers.

I haven't booked yet

La prenotazione deve essere effettuata con almeno 24 ore di anticipo, ma vi consigliamo di effettuare la prenotazione con 48 ore di anticipo per non avere problemi di disponibilità.

Yes, it will. All our transfers are “door to door”. Your Taxi will take you to the address given when you booked.

No, there won't. We offer only private transfers, exclusively for you or your group.

 If you book online, you'll get our VIP pass.


 It will give you various benefits, for example you will not need to queue for your taxi or you can request different accessories like baby seats or booster seats that are not usually available at the airport taxi ranks. It also gives you a fixed fare for the whole municipality you are travelling to, a great way to keep costs under control avoiding disappointing surprises.

It depends on the vehicle, in a Taxi you can take 4 pieces of luggage and the hand luggage, in a Minivan you can fit up to 9 pieces of luggage plus the hand luggage.

Yes, we have Babyseat, Boosterseat and Maxicossi in some vehicles, at the time of making your taxi reservation indicate the one you need.

Babies (0-2 years old) and children (2-11 years old) count as passengers on board of all our vehicles since they occupy one seat. By law, children are not permitted to be seated on your lap.

Nella prenotazione dovete indicare l'orario effettivo di arrivo, non preoccupatevi del tempo di attesa per i bagagli. Se indicate un orario diverso dal volo di arrivo, invieremo l'autista all'orario indicato nel modulo.



In this case at the moment of your booking you need to fill in the number of the flight last to arrive. This will ensure that all passengers will be at the meeting point and it will reduce the driver's waiting time. It is also important that the comments indicate all flight numbers if there are delays.



Yes, it is possible in most cases but you'll have to tell us at the moment of your booking in the”comments” area where the collection point is, as an extra charge might be applied.

When you are booking we will provide you with an approximate time so that you can make your arrangements without problems.

I have made my booking

Your booking is confirmed when you receive our mail indicating "Reservation confirmed" and the reservation number.

It might happen that you email server identifies our email as spam. If you can't find our email in your spam folder then you need to send us an email to info@mallorca-taxi.com so that we can send you a copy of your booking voucher. 


Remember that you can also view your booking on our website accessing with your email. Doing so, you can check if your booking is PENDING or CONFIRMED

I am already at the airport - meeting point

Mallorca Taxi has its own stand in the arrival area, you must go to door 3 to stand 56 where we will be waiting.

If you can not find gate 3, call us at any of the numbers indicated in the reservation and we will help you immediately.


In your voucher has a unique phone number for our customers.

Se il tuo volo di arrivo all'aeroporto di destinazione è in ritardo o deviato verso un altro aeroporto fino a un massimo di 3 ore, faremo del nostro meglio per riprogrammare il trasferimento in base al nuovo orario di arrivo, gratuitamente. Se non siamo in grado di riprogrammare il tuo trasferimento per mancanza di veicoli disponibili, sarai rimborsato per intero per il trasferimento in questione.

Naturalmente, se il vostro volo ha cambiato orario ma non numero di volo, dovete inviarci il nuovo orario a info@mallorcataxis.com in modo che possiamo verificare la disponibilità del veicolo con il nuovo orario di arrivo.

Se il tuo volo in partenza, dopo un trasferimento, dovesse venir cancellato, potremmo essere in grado di riprogrammare il viaggio, ma sarà necessario un nuovo pagamento.

Back To the airport

All our vehicles will always pick you up on time. Nevertheless, there might be delays due to circumstances beyond our control such as roadworks, local roads diverted or closed, heavy traffic, accidents or local holidays.

Your Taxi will pick you up from the same place where you were dropped off on the arrival date. 


The time and date will be the same printed on your booking voucher. If the pick-up point is a hotel the driver will meet you at the main entrance, in case of private accommodation your taxi will be waiting for you at the address given at the moment of your booking.

You don't have to. The pick-up time is already confirmed on your booking voucher. However, you could always contact us sending an email or an SMS to request the departure time's confirmation.

You can book your return journey to the airport on our website. You can also book ringing us or sending an email or SMS. Having previously booked, we'll already have all your details.

If you have booked previously you can make a reservation sending an SMS with your name and email so that we can send you a taxi at the same address. You just need to tell us the pick-up date and time.

I've come back from my trip



Tell us about your experience! We value our customers' opinions. Send us your comments, complaints or suggestions to sugerencias@mallorca-taxi.com

If you've left something in one of our Taxis, you should inform us immediately so that we can locate and deliver it. Bear in mind that our taxis are always busy so the more time you'll take to inform us the more difficult it'll be to get back your belongings.

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